Frequently Asked Questions

Q. How do you know which part is needed for my specific vehicle's sub-model, options, and/ or trim level?
  •  Upon ordering your part, we ask you to provide your Vin number as well as your paint code. With this information, we contact the vehicle manufacturer to verify which part is needed for your vehicle and double confirm paint code. For example, if you needed a rear bumper with back up sensors, the vehicle manufacturer would have this information in their system based on your Vin number.

Q. What is an Aftermarket OE Replacement part?
  • OE Replacement parts are aftermarket and come from third-party companies other than the vehicle manufacturer. These parts can be significantly less expensive than OEM, but usually do not fit 100% like a genuine part. 

Q. What is a Genuine OEM part? 
  • OEM stands for Original Equipment Manufacturer, which means it comes directly from the manufacturer like Honda or BMW. This is important to guarantee panels, tabs, etc. have factory fitment and to look like it did when the vehicle was brand new. These parts tend to be more expensive, but they are guaranteed to have perfect fitment.  

Q. How long does it take once I place my order?
  • Once your order is placed, it takes between 5 business days for your new part to be ready for local delivery or shipping. Nationwide Shipping typically takes an additional 3-5 business days.

Q. Where can I find my Paint Code?
  • Your Paint Code can be found inside the driver side door jam or under the hood on the vehicle information sticker. If you are having trouble, we can get the Paint Code for you from the vehicle manufacturer based on your Vin Number.

Q. Do the bumpers come with grilles, fog lamps, hardware, etc?
  • Since there are so many pieces to modern bumpers, we only provide the painted bumper itself. All your existing hardware and parts can be transferred over to the new bumper unless they are damaged.

Q. Do you still offer Mobile Installation for Colorado Customers?
  • We no longer provide mobile installation, but can provide installation at our facility in Loveland, CO. Please contact us if interested in this service.

Q. What if I am not in Colorado?
  • For our Out of State Customer, we provide shipping to all 48 states within the continental USA. Each part is carefully packaged, NEVER FOLDED to prevent any damage to the fresh paint. Click Here for more details.

Q. Do you Warranty your work? What if there is a problem with my order? 
  • We have a Lifetime Warranty,​ and a 100% Money Back Guarantee on all our parts. If there is any issues, please contact us so we can make it right for you. Click Here for more details.

Q. Can you paint aftermarket body kits?
  • Unfortunately due to modifications needed upon installation on your vehicle, we are unable to paint and send you aftermarket body kits at this time.

Q. I can't find my vehicle make, model, and/ or part I need...what do I do?
  • Please fill out the form located on our part inquiry page, call us, or send us an email from the contact us page so we can find it for you.

Q. Do I need to purchase any hardware to install my part?
  • No, since the parts we are sending you are direct bolt-on, OEM or OE Replacement parts, you can use all the hardware that is currently on your vehicle for installation. If you want to use all new hardware or need hardware, please feel free to contact us.

Q. I am having trouble figuring out how to install my part...can you help?
  • Absolutely! Please feel free to contact us anytime with your questions.