Frequently Asked Questions
Q. How do you know which part is needed for my specific vehicle's sub-model, options, and/ or trim level?
Q. What is an Aftermarket OE Replacement part?
Q. What is a Genuine OEM part?
Q. How long does it take once I place my order?
Q. Where can I find my Paint Code?
Q. What do you mean by your 'Mobile Installation Service'?
Q. What if I am not in Colorado?
Q. How long does the Mobile Installation take?
Q. Do you Warranty your work? What if there is a problem with my order?
Q. Can you paint aftermarket body kits?
Q. I can't find my vehicle make, model, and/ or part I need...what do I do?
Q. Do I need to purchase any hardware to install my part?
Q. I am having trouble figuring out how to install my part...can you help?
- Upon ordering your part, we ask you to provide your Vin number as well as your paint code. With this information, we contact the vehicle manufacturer to verify which part is needed for your vehicle and double confirm paint code. For example, if you needed a rear bumper with back up sensors, the vehicle manufacturer would have this information in their system based on your Vin number.
Q. What is an Aftermarket OE Replacement part?
- OE Replacement parts are aftermarket and come from third-party companies other than the vehicle manufacturer. These parts can be significantly less expensive than OEM, but usually do not fit 100% like a genuine part.
Q. What is a Genuine OEM part?
- OEM stands for Original Equipment Manufacturer, which means it comes directly from the manufacturer like Honda or BMW. This is important to guarantee panels, tabs, etc. have factory fitment and to look like it did when the vehicle was brand new. These parts tend to be more expensive, but they are guaranteed to have perfect fitment.
Q. How long does it take once I place my order?
- Once your order is placed, it takes between 5 business days for your new part to be ready for our mobile install or to be shipped.
Q. Where can I find my Paint Code?
- Your Paint Code can be found inside the driver side door jam or under the hood on the vehicle information sticker. If you are having trouble, we can get the Paint Code for you from the vehicle manufacturer based on your Vin Number.
Q. What do you mean by your 'Mobile Installation Service'?
- This means we come directly to you to install your new painted parts. This can be done at your home, office, or where ever is convenient for you within Colorado! Click Here for more details.
Q. What if I am not in Colorado?
- For our Out of State Customer, we provide Free Shipping to all 48 states within the continental USA. Click Here for more details.
Q. How long does the Mobile Installation take?
- A mobile installation can take any where from 30 min to 90 min depending on the make of your vehicle.
Q. Do you Warranty your work? What if there is a problem with my order?
- We have a Lifetime Warranty, and a 100% Money Back Guarantee on all our parts. If there is any issues, please contact us so we can make it right for you or your money back. Click Here for more details.
Q. Can you paint aftermarket body kits?
- Unfortunately due to modifications needed upon installation on your vehicle, we are unable to paint and send you aftermarket body kits at this time.
Q. I can't find my vehicle make, model, and/ or part I need...what do I do?
- Please fill out the form located on our part inquiry page, call us, or send us an email from the contact us page so we can find it for you.
Q. Do I need to purchase any hardware to install my part?
- No, since the parts we are sending you are direct bolt-on, factory/ oem parts, you can use all the hardware that is currently on your vehicle for installation. If you want to use all new hardware or need hardware, please feel free to contact us.
Q. I am having trouble figuring out how to install my part...can you help?
- Absolutely! If you are within the Colorado Front Range, we will come to you to install your newly painted part for FREE. For our Out-of-State customers, please feel free to contact us anytime with your questions .
